Daily cash + float control for mobile money, POS, remittance and agent-banking businesses
Operational case file

Case File: Airtime Was Sold, Cash Increased, but the Vendor Balance Was Invisible

Airtime sales could be recorded as generic income, but the prepaid airtime/vendor value being consumed was not reconciled as its own balance.

Field-derived caseInvisible float depletionAirtime vendor balance
Evidence basisAirtime appears repeatedly in our operating records and earlier reconciliation workbooks had an Airtime Vendor Balance. V20.1 still allowed Airtime as a platform label but removed Airtime Sale as a transaction type and had no dedicated Airtime Vendor Balance in the account list.

Why generic “sale” is incomplete

Airtime is not just cash revenue appearing in the drawer. In a prepaid/vendor model, the business also consumes an electronic vendor balance when it delivers the airtime. If the system records only cash in, the vendor balance can decline without a transaction trail.

Simplified control trail

LRD 500 airtime sale

Customer side: Physical Cash increases LRD 500.

Vendor-value side: Airtime Vendor Balance decreases LRD 500 of principal under the configured model.

Fee/commission: if separately tracked, classify it in the Airtime/LEC fee accounts rather than blending it into principal.

The hidden-shortage risk

If airtime cash is counted but vendor float is not, the total business can look profitable while electronic inventory is disappearing. That creates the same authority problem as mobile-money float: the wrong bucket is invisible.

Control lesson

  • Give Airtime Sale its own transaction type.
  • Maintain an Airtime Vendor Balance/float account.
  • Reconcile opening vendor value + purchases/top-ups − airtime sold against actual closing vendor balance.
  • Keep fees separate from principal.
  • Investigate vendor balance differences rather than burying them in Other.

The public lesson covers the asset trail. Provider-specific pricing and private app configuration are not published.

Questions this case answers

Frequently asked questions

Why does airtime need a separate balance?

Because prepaid/vendor airtime value is an asset that is consumed when airtime is sold. Cash can increase while the vendor balance decreases.

Can airtime be recorded as generic sales?

Sales classification alone is insufficient for reconciliation because it does not show the electronic vendor value consumed.

How should airtime commission be handled?

Keep commission or fee classification separate from the principal movement so revenue is not counted as a second asset.